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National Projects

Working together, the Board and CHCs highlight issues that do or will impact on people’s experiences across Wales. We draw on our local knowledge to shape the national agenda and challenge policy makers and those who deliver our services to do better.

We do more than offer responses on issues raised by others; we set out the case for change on those issues that matter most for patients and the public; describing where improvements are needed and holding the NHS in Wales to account on its performance.

We currently have 2 live surveys:

UK Covid-19 Inquiry

The UK Covid-19 Inquiry has been set up to examine the UK’s preparedness and response to the Covid-19 pandemic, and to learn lessons for the future.

The experiences of people in Wales will be properly and thoroughly reflected in the inquiry. The decisions made by the Welsh Government and other Welsh public services will also be scrutinised by the inquiry team.

The Welsh Government has asked us (Community Health Councils in Wales) to speak to people about their experiences during the pandemic and gather feedback from the Welsh public. This information will be fed into the inquiry. We are doing this in lots of different ways, including this survey.

About this survey

Since the COVID-19 pandemic began a lot has changed for us all. Please share your feedback about your experience of the COVID-19 pandemic. This could be about any aspect in which your life was affected, or the lives of those you care about. For example, it could be about health or social care, education, work, home, money, support, your family life or social life.

Your feedback will help make a difference. We will share what you tell us directly with the UK Inquiry. We may also share what we hear with the NHS, the Welsh Government and other bodies in Wales who can take action to make changes where this is needed.

Your views and experiences will help them to see what people think has worked well and take action to learn from the things that didn’t go so well.
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Is the NHS getting better after COVID and what has it meant for you?

Over the past year and more, we have seen our lives, our communities and the way we carry out our daily activities change in a way we have never seen before.

We have been in a global public health emergency situation for some time.  We know how difficult a time it has been for everyone – and particularly for people who are in the most vulnerable situations.

If you are currently receiving NHS care or have been waiting for care for some time because you need or regularly use NHS services you may be feeling very anxious and worried. 

As your NHS Patient Watchdogs CHCs across wales want to continue to play our part in reflecting peoples’ views and representing your interests in the NHS at this critical time and as the NHS attempts to recover from the pandemic. 

Use this survey to tell us about:

  • Your experience of care and/or treatment - it can be good or bad
  • How your care and/or treatment has been affected by this emergency, and how you feel about this.
  • Any suggestions you may have on how the NHS in Wales could do things differently to try to re-establish health services.

Your feedback will help make a difference

We will share with the NHS what people and local communities are telling us. This is so it can see what people think is working well and take action to make care better where this is needed - as quickly as it is possible to do so.  

Share your experience