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How we can Help

The Swansea bay Community Health Council offers a friendly, confidential Complaints Advocacy service. This free service is available to patients or their representatives who wish to make a complaint through the NHS complaints procedure.

Our Complaints Advocates will offer support by:

  • Giving you advice
  • Explaining your options
  • Informing you of your rights
  • Assisting you with correspondence 
  • Supporting you in meetings
  • Voicing your concerns
  • Accessing your Health Records

If you would like to benefit from this service or would like further information, please contact our Advocacy team at: